Professional Experience 

Freelance Senior UX Designer/ Consultant  New York, NY   May 2013- Present  

Clients/ Agencies:

  • Barker DZP
  • McGarry Bowen 
  • Havas LYNX
  • Atmosphere Proximity BBDO

ROKKAN  New York, NY Nov 2011- May 2013 

Senior Experience Architect for Ford, Dish Network, American Express OPEN, American Express Serve, Purina, Herbal Essences, Chipotle, JetBlue, and more 

My role at ROKKAN included: 

  • Leading mid sized projects
  • Understanding client needs, and user needs to develop concepts
  • Creating high fidelity wireframes for web pages and web applications
  • Collaborating with visual designers, content strategists, business analysts, and developers
  • Putting together storyboards and research plans for user testing
  • Attending user testing and reflecting the results into making further iterations
  • Presenting logics and wireframes to internal teams and clients 
  • Creating and managing functional annotation documents 

Euro RSCG   New York, NY Jan 2011-Nov 2011 

Senior Interaction Designer for Kraft, GE, GSK, and IBM

HUGE Inc Brooklyn, NY Mar 2009 - Dec 2010 

Interaction Designer for Reuters, NBC iVillage, AEG, Clear Channel, Phoenix House

Digitas New York, NY Jun 2007- Mar 2009 

Interaction Designer for American Express Membership Rewards

 

Education

Carnegie Mellon University  Pittsburgh, PA Aug 2002- May 2007

  • BFA in Industrial Design
  • Additional Major in Psychology 
  • Additional Major in Human Computer Interaction 

Parsons   New York, NY Summer 2005

  • Intensive Summer Program in Interior Design

 

UX Ideation and Design Skills

  • Flow Diagramming: graphically representing the processes and breakdowns of existing or future models of user experience
  • Wireframing: creating blueprints for websites and applications using user centered design principles 
  • Conceptual Modeling: consolidating and visualizing multidimensional data into cohesive user friendly diagrams 
  • Software: Microsoft Visio, Adobe Photoshop, Illustrator, InDesign, Flash, Dreamweaver, 3D Studio Max, Omnigraffle, Microsoft Office, HTML, CSS

Research Skills

  • Contextual Inquiry / design: collecting detailed information about customer work practice by observing and talking with the user about the work while s/he works, in the normal context of the work. Applying the findings to human computer interfaces. 
  • User Testing / experiments: designing user testing plans, executing the testing and using the key findings to refine the interface
  • Competitive Analysis: conducting assessments of the strengths and weaknesses of current and potential competitors
  • Task Analysis: running human factors analysis of how a task is accomplished, including a description of both physical and mental activities, environmental conditions, and any other unique factors required for users to perform a given task.
  • Affinity diagramming: sorting existing and new items or ideas into logical groups to identify ideal user experience
  • Heuristic Evaluation: performing systematic evaluation for interface to identify usability problems